Improving health services at the Burbage Surgery

The Burbage Surgery in Hinckley is currently working on some exciting proposals to extend the building which will increase the number of services provided and greatly improve the quality of the environment and the patient experience.

We are asking our patients to get involved in the project and for their experiences and insights, by completing this short survey.

In order to develop our proposals we have combined our own funding with other funding including a grant from the NHS England Estates and Technology Transformation Fund, which means that over £2million will be spent on improving access for patients.

The proposal, which we have submitted for planning permission to the local authority, includes a single storey extension enabling us to increase the number of clinical rooms we have from six to seventeen. It also allows us the opportunity to expand the number and type of services we provide and increase our opening hours, appointment availability and access during evenings and at weekends.  A new sterile room will mean that we can offer ENT, Dermatology and minor surgery so that patients won’t have to travel out of the local area.  We also hope that the District Nursing Team can introduce clinics for older people in the surgery. 

The public areas will also be enhanced so that the privacy and confidentiality of people will be protected when they are in reception and mothers will have an area to feed their babies. Additional building security will also mean that the partners will have the confidence to open the premises at evening and weekends, offering more GP and nurse appointments.

In addition, we will increase the capacity for GP training that we hope will lead to 4 registrars being trained at any one time. Also additional accommodation for administration staff will be created.

During the period of time when any changes are made to the building we will remain fully operational and the work will be completed causing the minimum amount of disruption to a set schedule.

The plans have been sensitively drawn up taking into consideration not only our patients, but also local residents, neighbours and staff. Our Patient Participation Group is already actively involved in shaping the development as are other local stakeholders. 

Please do spend a few minutes completing this questionnaire. By hearing from all of our patients we can make sure that these proposals help us provide the very best of care to our patients.

Please read this data protection act statement which explains how we will use the
information we are collecting from you.

Data Protection

The information you supply will be stored and processed by Midlands and Lancashire Commissioning Support Unit (MLCSU) on behalf of Burbage Surgery and in accordance with the Data Protection Act 1998.

Please be aware that by completing the survey you are giving your consent to include your response in the analysis of the consultation responses. Any reports published using this information will not contain any personally identifiable information. We will provide anonymised and aggregated responses to the consultation to Burbage Surgery.

The information collected will be kept until October 2019 and will then be destroyed.

If you are concerned about this or do not agree you are free to leave the survey at this point.

The closing date for the survey is 11pm on Friday 3rd November 2017.

All fields marked (*) are mandatory and must be answered in order to submit this survey.

The survey will take approximately 10 minutes to complete.