Service User Experience Survey – Ear, Nose & Throat Services

Ear, Nose & Throat (ENT) Services are provided in a secondary care setting or in the community. When the service is community based it is aimed specifically at providing care closer to home. A community service provided to patients suffering from ENT conditions is intended to be a triage and treat clinic.

The Clinical Commissioning Groups (CCGs) would like to gather the views of service users to understand the expectations from existing services and to find out what is important to you when accessing ENT services.

We are particularly targeting service users and their family / carers, with experience in this area of service provision.

We would value your views and opinions to help to shape future provision including improvements you might like to suggest.  Any feedback you are able to provide would be greatly appreciated.

All fields marked (*) are mandatory and must be answered in order to submit this survey.

The survey will take approximately 15 minutes to complete.

Section A: What is important, expectations and experience
Q1. (*) In which locality is the GP you are registered with?
Q1. (*) In which locality is the GP you are registered with?